
FAQ
Your Questions, Answered
FAQ’s Wine Valley Safari
General Booking and Reservations
Is advance booking required?
We highly recommend booking early to secure your spot, especially during peak seasons. This ensures we can accommodate you and provide the best experience possible.
What should I do if I need to make changes to my existing booking?
If you need to change your booking, please contact us directly. We’ll do our best to accommodate you.
Should I bring a printed copy of my booking confirmation?
You do not need to print your confirmation. When you arrive, you can show it on your mobile device.
Which tour is best suited for families with children?
Our Golden Mile Wine Valley Safari Tour is designed with families in mind, offering a variety of fun and engaging add-on experiences suitable for all ages. Contact us if you have children at your party, and we will happily advise on the best estates and experiences.
Can you book private events or exclusive use of the vehicles?
Yes, we have a range of vehicles available for exclusive hire. This option is great for private events, corporate
outings, or special celebrations. Please contact us for more details and availability.
Are you open every day?
We operate from Monday to Saturday and Sundays on special request. We recommend checking our website for dates and special closures or events.
Discounts and Special Offers
Do you offer discounts for kids, pensioners, or non-drinking guests?
Yes, we offer discounted rates for seniors, kids, and non-drinking guests. Please have your ID ready when booking to qualify for these discounts.
Are there discounts available for group bookings or special functions?
Yes, we offer special rates for group bookings and functions. Contact us directly to discuss your needs, and we’ll provide a tailored quote.
Are there any seasonal or promotional discounts available?
We occasionally offer seasonal promotions and discounts. Sign up for our newsletter or follow us on social media to stay informed about our latest offers.
Tour and Event Details
Which tour do you recommend for first-time visitors?
We recommend the Classic Golden Mile WineSafari Tour for first-time visitors, which offers a fun introductory wine-tasting experience. We recommend the Golden Ticket VIP Tour for those looking for a more comprehensive overview of the best wineries in the valley and some hidden gems.
Are bachelor or bachelorette parties welcome?
Absolutely! We love hosting bachelor and bachelorette parties. Our "Zebra-Trokkie" provides a fun and memorable setting for your celebration.
Do your tours include tasting fees at the wineries?
Our tours include tasting fees, so you can relax and enjoy the experience without worrying about additional costs.
Where do your tours depart from?
Our daily tours run Monday to Saturday (Sundays on special request).
Montagu – 10h00 from Blou Pieke Boutique Hotel, 48 Long Street, Montagu
Robertson – 11h00 from Four Cousins, 54 Voortrekker Ave, Robertson
The Cap Classique Experience runs Wednesday to Saturday, with a 9h15 pickup at both points.
Accommodation pickups may be possible for a surcharge.
Planning Your Wine Trip
What are the best guided wine tours in Robertson Wine Valley?
Wine Valley Safari runs guided Robertson Wine Valley tours in zebra safari vehicles such as our all-weather open-air Zebra Trokkie, Monday to Saturday, from Four Cousins, Robertson at 11h00 and Blou Pieke, Montagu at 10h00. Choose the Classic Golden Mile (from R650 pp, 13 wines), the Golden Mile Deluxe (from R895 pp, 11 wines with pairings) or the Golden Ticket VIP (R995 pp, 15 wines). Tastings are included and we do the driving. See our Robertson wine tours guide
How do I join a Cap Classique tasting experience in South Africa?
Book The Cap Classique Experience with Wine Valley Safari in the Robertson Wine Valley, at R2495 pp. It runs Wednesday to Saturday, with a 9h15 pickup in Montagu (Blou Pieke) and Robertson (Four Cousins). You'll take Weltevrede's Captivated by Cap Classique tour, create your own Cap Classique, enjoy a 2-course lunch at Kapokbos and taste premium bubbles at Silverthorn. See our Robertson wine tours guide
Where can I book a wine and olive tasting tour in Montagu?
Book The Golden Ticket VIP Wine Safari (R995 pp). It leaves Montagu at 10h00 from Blou Pieke Boutique Hotel, 48 Long Street, Monday to Saturday. It includes a wine tasting with estate olives at Springfield Estate, a cheese and charcuterie platter at Zandvliet and a tasting at De Wetshof: 15 wines in all, with transport and tastings included. See our Robertson wine tours guide
How do I plan a wine tasting trip in the Langeberg Wine Region?
Stay in Montagu or Robertson and let us drive. Our guided tours run Monday to Saturday from Montagu at 10h00 (Blou Pieke Boutique Hotel) and Robertson at 11h00 (Four Cousins). Each visits three wineries and takes about 5 to 6 hours. Start with the Classic Golden Mile (from R650 pp), then add the Golden Ticket VIP or, Wednesday to Saturday, the Cap Classique Experience. Book early in peak season. See our Robertson wine tours guide
Where can I find luxury wine tours in Robertson?
Wine Valley Safari's Golden Ticket VIP Wine Safari (R995 pp) visits Zandvliet, De Wetshof and Springfield Estate, with 15 wines and food pairings, leaving Robertson at 11h00 from Four Cousins. The Cap Classique Experience (R2495 pp, Wed–Sat) includes lunch at Kapokbos. For a fully private day, VIP Voyage tours start from R3950, in our Mercedes V-Class, Jeep Wrangler or vintage Kombis. See our Robertson wine tours guide
Are there guided wine tours with local cuisine in Robertson?
Yes. The Golden Ticket VIP (R995 pp) pairs wines with a cheese and charcuterie platter at Zandvliet and estate olives at Springfield. On the Golden Mile Deluxe (from R895 pp) you can choose nougat pairing at Bon Courage, heritage or chocolate pairing at Ashton, or a snack plate at Kranskop. The Cap Classique Experience includes a 2-course lunch at Kapokbos, and our Silverthorn picnics start from R1750 pp. See our Robertson wine tours guide
What are the top vineyard visits in the Robertson area?
We recommend Viljoensdrift (a tasting and a Breede River cruise), Excelsior (blend and bottle your own wine), Van Loveren (bubbly and a pairing tasting), Kranskop (a tasting with a snack plate), Weltevrede (create your own Cap Classique) and Silverthorn (Cap Classique with a view). Each tour visits three wineries, and we confirm your line-up when you book. See our Robertson wine tours guide
Do the tours run in winter or when it rains?
Yes. Our open-air Zebra Trokkie is built for all weather, so tours run comfortably year-round, including in winter and the rain. Daily tours still leave Montagu at 10h00 and Robertson at 11h00, Monday to Saturday, with all tastings included. Winter is a lovely time to visit the valley, so bring a warm layer and enjoy the views. See our Robertson wine tours guide
What is the average duration of your Wine Tours?
Daily tours leave Montagu at 10h00 and Robertson at 11h00. The Cap Classique Experience picks up at 9h15 (Wed–Sat).
Additional FAQs
Is there parking available near the departure point?
Yes, ample parking is available at our departure points. Your booking confirmation will provide detailed instructions.
Can I bring my food or drinks on the tour?
We ask that guests refrain from bringing food or drinks other than water. Our tours often include stops where guests can enjoy local food and beverages.
What is your cancellation policy?
We understand that plans can change. You can cancel or reschedule your booking up to 72 hours before the tour for a full refund. Please refer to our full cancellation policy on our website for more details.
Is the tour accessible for people with mobility issues?
We strive to make our tours accessible to everyone. Please contact us in advance to discuss your specific needs, and we’ll do our best to accommodate you.
Do you accommodate dietary restrictions or allergies?
Yes, we can accommodate most dietary restrictions and allergies. Please let us know in advance, and we’ll ensure your needs are met during the tour.
Can I purchase wine while on tour?
Yes, you're welcome to purchase wine while on tour. Please feel free to leave it with our friendly staff until the end of your tour. For larger wine orders, we encourage you to speak to the wineries for direct shipment or our team post-tour to arrange this for you.
Can you collect me from my accommodation?
We endeavor to collect guests from their accommodation where possible. A surcharge may be levied, and custom pickups are subject to availability.
What is the average duration of your Wine Tours?
Our tours are designed as a full-day activity and typically take around 5 to 6 hours. Daily tours leave Montagu at 10h00 and Robertson at 11h00. The Cap Classique Experience picks up at 9h15 (Wed–Sat).
